Terms of service

Last updated 28 October 2026. zwiz is operated by Alamex Ltd.

What zwiz is

zwiz gives you a public page and an email address at zwiz.com. Anyone who is not on your allow-list pays the price you set to have one message delivered to your own inbox. You reply from your own mailbox, in your own time.

Paying does not buy a reply

A payment buys delivery of one message, nothing else. Receivers are under no obligation to read, reply, act, or keep anything confidential. Senders should not treat a paid message as advice, an offer, or the start of any professional relationship.

Payments and refunds

Payments in USDC settle on the Base network and are final; they cannot be reversed by us or by you. Card payments are handled by Stripe and cost more than the USDC price, because the difference covers card fees and chargeback risk. A receiver may choose to refund a card payment. We take a platform fee of 15 percent of the receiver's price, and pay the balance to the receiver. Card payments are held for seven days before payout.

Your handle

Handles are first come, first served, claimed with an email address. A small number of well-known names are held back and released only to their rightful owner on request. You may not claim a handle in order to impersonate someone, and we may reclaim any handle used that way.

Using zwiz properly

Do not use zwiz to send spam, bulk marketing, malware, fraudulent or misleading messages, or anything harassing, threatening or unlawful. Do not try to break, overload, or work around the payment system. Paying does not make a message acceptable. We may hold or refuse delivery of a message, suspend an account, or close it, where we reasonably believe these rules have been broken.

Messages we hold

Unpaid messages are deleted after seven days. A paid message is delivered to the receiver's confirmed address and a copy is kept in our records. We are not a mailbox provider and are not a substitute for keeping your own copies.

Availability and liability

zwiz is provided as it is, without warranty. We do not promise uninterrupted service or that every message arrives. To the extent the law allows, our total liability to you for any claim is limited to the fees we have earned from you in the three months before the claim, and we are not liable for indirect or consequential loss, including lost business or lost opportunity.

Changes and closing your account

We may change these terms and will change the date at the top when we do. You may close your account at any time by emailing hello@zwiz.com. We may close an account that breaks these rules, and will pay out any balance owed.

Contact

Alamex Ltd, hello@zwiz.com.